Robi Axiata implements new billing solution from NetCracker

Bangladesh’s second-largest operator Robi Axiata has selected NetCracker’s Revenue Management solution to enable new service innovation and superior responsiveness to changing customer demands.

The solution integrates billing, interconnect billing and credit control, replacing a legacy billing system at Robi in order to increase flexibility and reduce OPEX. As a result of this billing transformation, Robi aims to introduce innovative price plans, accelerate new service rollouts, and enhance customer management.

The integrated NetCracker solution will bill for all postpaid subscribers, roaming users, and interconnect agreements while also actively monitoring usage, credit, rating, and new price plans.

Robi Axiata is one of the three largest mobile operators in Bangladesh and supports more than 22 million subscribers. The company offers voice and high speed mobile data supported with advanced intelligent network technology.

As Bangladesh’s economy experiences substantial growth, customers demand more enhanced, value-added services requiring more flexible and agile billing and credit control capabilities.